FAQ’s
How can I book your car service or request a quote?
Our booking system is simple. Click the Information | Quotes | Reservations button in the top right corner of the screen and select Manage Reservations in the dropdown. On the page that opens, you can select Book Online or Price Quote and enter your details and see your transportation quote or make a reservation.
When do I receive my booking confirmation?
Normally, you will receive your confirmation through email just a few minutes after booking.
How will my chauffeur be dressed?
Our chauffeurs are always formally dressed and well-presented.
Will your company be able to track my arrival flight?
Yes, we track all incoming flight arrivals. In most cases we can also determine if your departing flight is on-time, delayed, or been canceled.
What is your cancellation policy?
Cancellations may vary depending on whether it is a special event, normal contracted cancellation, as well as type of vehicle. Please contact us as early as possible to avoid missing any deadlines.
Do the vehicles have WiFi?
Our vehicles are all capable of creating a WiFi connection, we just ask the person reserving the vehicle to give us notice as to whether or not you will be needing it.
What all do I need to provide to secure a reservation?
All reservations require a credit on file which will be authorized at time of booking.
What payment do you accept?
We accept all major Credit Cards and PayPal. We do accept checks however checks must be received and deposited prior to securing your reservation.
Is smoking allowed in your vehicles?
No. We have a strict No-Smoking policy within all vehicles of this company.
